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Key Accounts Manager – Payment Gateway 2 views

Designation: Key Accounts Manager


Department: Sales


Product: Payment Gateway


Location: Mumbai


Roles and Responsibilities:


• New Key Merchant Acquisitions across multiple sectors (with focus on Government, Education, Financial Services, Travel and B2B).

• Liaising with our banking partners for merchant acquisition through a VAS model.

• Preparing short-term and long-term sales plan, sales approaches and strategies.

• Consistently achieve revenue targets in line with team/organizational objectives.

• Merchant relationship management along with issues/complaint resolution.

• Managing communications between merchant and internal teams.

• To understand customer requirement in the geography assigned and future product portfolio improvement based on past customer feedback.


Desired Skills, Experience and Qualifications:


• A Graduate in any field with preference to MBA.

• Experience of 5 to 8 years in senior sales role for selling payment gateway (preferably to merchant from Government, Education, Financial Services, Travel and B2B segments).

• Excellent communication skills (oral & written).

• Basics of Microsoft Office Suite, specifically Excel.

• Basic understanding of any CRM tool.

• Knowledge of customer service practices.

• Strong interpersonal skills and an ability to build rapport with customers.

• Strong work ethic.

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