Chat Support – Work From Home
Chat Support - Work From Home
Full Time
Work From Home
Pan India
Job Description:
Bilingual Remote Gaming Support - English and Korean or Japanese or Thai or Chinese (Mandarin)
Category: Customer Support Gaming – Email and Chat
Pay per Hour: INR 400 to INR 450 per hour
Remote Customer Support for Major Gaming Client: Work from Home
To all Gamers and Player Fans: Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renown - with gaming studios across the globe - for its premier gaming subscription service and catalog of award-winning titles.
If you’re bilingual and love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make extra money doing what you love.
What’s Needed to Provide Support for this Gaming Client.
• Bilingual proficiency in reading, writing, and speaking English and one of the following languages:
o Korean
o Japanese
o Thai
o Chinese (Mandarin)
• Understand nuances and cultural differences.
• Passion for the gaming industry. Assist players with account, technical, gameplay and payment issues.
• Manage multiple chat or email conversations simultaneously while maintaining a high level of accuracy and responsiveness.
• Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.
• Working knowledge on CRMs.
Must-Have Qualities and Capabilities:
• Patience and empathy. Maintain a positive and professional attitude, creating a pleasant customer experience.
• Advanced technical knowledge and experience.
• Easily manage stress, able to work under pressure, and adapt to adverse situations.
• Be knowledgeable and friendly.
• Deliver excellent customer service.
• Fluency in English and either Korean, Japanese, Thai or Chinese (Mandarin)
System / Hardware requirements:
• Personal Laptop / Desktop with minimum i5 6th Generation Processor and 12 GB RAM
• High Speed Internet
What It Takes to Succeed:
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary:
This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Prior to servicing a client opportunity, a series of assessments and a virtual certification course must be successfully completed.
Category: Customer Support Gaming – Email and Chat
Pay per Hour: INR 400 to INR 450 per hour
Remote Customer Support for Major Gaming Client: Work from Home
To all Gamers and Player Fans: Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renown - with gaming studios across the globe - for its premier gaming subscription service and catalog of award-winning titles.
If you’re bilingual and love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make extra money doing what you love.
What’s Needed to Provide Support for this Gaming Client.
• Bilingual proficiency in reading, writing, and speaking English and one of the following languages:
o Korean
o Japanese
o Thai
o Chinese (Mandarin)
• Understand nuances and cultural differences.
• Passion for the gaming industry. Assist players with account, technical, gameplay and payment issues.
• Manage multiple chat or email conversations simultaneously while maintaining a high level of accuracy and responsiveness.
• Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.
• Working knowledge on CRMs.
Must-Have Qualities and Capabilities:
• Patience and empathy. Maintain a positive and professional attitude, creating a pleasant customer experience.
• Advanced technical knowledge and experience.
• Easily manage stress, able to work under pressure, and adapt to adverse situations.
• Be knowledgeable and friendly.
• Deliver excellent customer service.
• Fluency in English and either Korean, Japanese, Thai or Chinese (Mandarin)
System / Hardware requirements:
• Personal Laptop / Desktop with minimum i5 6th Generation Processor and 12 GB RAM
• High Speed Internet
What It Takes to Succeed:
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary:
This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Prior to servicing a client opportunity, a series of assessments and a virtual certification course must be successfully completed.
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